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Maintenance 27 Sep 2018

Web Site Maintenance

Today the website has some small updates. The number one change is a fix for reasonable operation in iPhone and iPad devices. I would like to hear when you experience problems with normal operation of the website.

Body Maintenance

As you can see Millet also works hard to perform some maintenance on the physical body. You would be surprised to see her strength. Although she is certainly not the number 1 in her family. And she has not yet signed up for a contest.

Maintenance in Relationships

I do not like maintenance. But by times I really need to work on maintenance issues. When my bicycle's tire is flat I need to repair it.

When I hurt Millet (my wife), the relationship needs some attention.

There is also preventive maintenance. Maintaining an attitude of love in hard situations helps. It prevents conflict escalation. I also can take training to express myself more wise in difficult circumstances.

Michael's Maintenance Experience

He explains about maintaining customer relations in a call center.

My Customer Relationships

For the past years I've been working in a company performing customer service for a credit card company in the U.S.. The customers will call and explain to us what is the reason why they are calling us.
What were doing is providing them options and of course resolutions on their problems.
Sometimes there are customers who will vent out and shout at us because of their problems on their credit card. It's hard sometimes but we need to be patient and professional because they are the bread and butter of the company.
There are times as well, we feel that we are emotionally stressed but we need to be strong because we are willing and committed to help them without any hesitations.
We need to maintain our composure to make sure that all our customers will still continue doing business with us. We need to make sure that whenever they call us we make sure that they will trust us and that we will resolve and give them the best customer service experience and they will maintain their relationship with the company.